Shipping policy

Key information

• Order cutoff time: Orders placed by 2:00 p.m. (GMT-05:00) Eastern Standard Time (New York) are processed the same day.
• Processing time: 0–1 business days (Monday to Friday).
• Transit time: 1–5 business days.
• Total delivery time: Usually 1–6 business days.
• Shipping costs: Free standard shipping available.
• Shipping methods: Orders are shipped with reliable partners such as FedEx, USPS and UPS.

Order confirmation

As soon as you place your order, you will receive an order confirmation email. This means we have your order in our system and have started our handling process.

Damaged or incorrect orders

If your package arrived damaged or with the wrong items, please take photos of the issue, include a brief explanation, and contact us with your order number.

Contact us

Email: idealhomessuport@outlook.com